Contact Joy Cone

Eastern Facility
3435 Lamor Road
Hermitage, PA 16148
(724) 962-5747

Western Facility
2843 W. Shamrell Blvd.
Flagstaff, AZ 86001
(928) 774-0225

Please click here to visit our FAQ page to help find answers to your questions. If you don't find what you're looking for, simply fill out the form below and let us know how we can help. We look forward to hearing what's on the minds of our customers.

PRODUCT QUESTIONS: If your question is regarding product purchased for home use, please choose Retail Deptartment from the Subject selection below; then choose the Question Type in the field that is below Subject.

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Choose Retail Dept. for products purchased for home use; Choose Food Service for products purchased for business use.

Type Exactly as found on the box - include slashes, space and color if your code includes them.

2 Production Code Types:

(Numbers+Letter&Number+Military Time)  Code is located immediately after "Best if Used By" on the top or bottom flap of carton and consists of a series of numbers (date) followed by a letter and a number (if there is no number put a 0), followed by the military time.  Please note: The time is very important. Please do not confuse the UPC code and the Production Code - The UPC code is not needed. Example:


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